Privacy policy

Effective Date • October 1, 2019

 

We, Best Life Entertainment, LLC. explain in this policy how we collect, process, use, share, and secure the information that we receive from users via our websites, mobile apps, and over email (together, the “Best Life Entertainment, LLC. Services”). This policy also explains your choices regarding the use of, access to, and correction of your personal information.

 

This policy only applies to information Best Life Entertainment, LLC. itself collects through the Best Life Entertainment, LLC. Services. Best Life Entertainment, LLC. develops and maintains websites and mobile apps for many different affiliates, (our “clients”). This policy does not apply to how individual Best Life Entertainment, LLC. clients may process, use, or share information they collect from the Best Life Entertainment, LLC. Services. Best Life Entertainment, LLC. has no control over how its clients process, use, or share the information they collect via the Best Life Entertainment, LLC. Services.

 

By visiting or using any of the Best Life Entertainment, LLC. Services, you consent and agree to be bound by the terms of this Privacy Policy and our Terms of Use and acknowledge that you may be transferring your data to, and consent to having your data transferred to, and processed in the United States. This Privacy Policy may be amended from time to time. Any such changes will be posted on this page. If we make a significant or material change in the way we use your personal information, the change will be posted on this page thirty (30) days prior to taking effect and registered users will be notified via email.

 

1. INFORMATION COLLECTION

Best Life Entertainment, LLC. gathers the following types of information about users when they access and use Best Life Entertainment, LLC. Services.

A. Information you voluntarily provide. Certain of the Best Life Entertainment, LLC. Services we offer to our clients requires users to provide certain personal information. These services include:

  • Personalization of Platform Through User Preferences 

  • Purchasing Goods through Auctions or Storefronts 

  • SMS or Email Registration 

  • Signup for Paid Audio or Video Streaming  

  • Surveys or Contests  

  • Registration for Client Events such as Conferences and Seminars  


Your use of these features is voluntary, but if you do use one of these features, you consent to Best Life Entertainment, LLC. Services’ collection of the following information:

  • Account Set-Up Information: Best Life Entertainment, LLC. will collect certain information to set up an account for you via one of our sites, such as your name, email address, mailing address, phone number(s), and the username and password you create. 

  • Credit Card/Payment Information: If you purchase an item via an auction or an online store or register for a camp using the Best Life Entertainment, LLC. services, Best Life Entertainment, LLC. will collect certain information such as your credit card number and billing address to process that payment. 

  • Health and Wellness Interests: If you voluntarily register to personalize your use of the Best Life Entertainment, LLC. Services, including a website or a mobile app, then Best Life Entertainment, LLC. may collect personal information that pertain to the services you wish to follow. 

  • Social Media Information: If you use Facebook or another third party social network site to login to any Best Life Entertainment, LLC. Services, Best Life Entertainment, LLC. will collect information that you choose to provide to us (for example your Facebook profile information). The information collected may depend on the privacy settings you have with the third-party site. 

  • Certain Additional Information: Best Life Entertainment, LLC. provides our clients with certain Services such as surveys or contests that may ask you certain questions to participate. Participation in these surveys and contests is voluntary.  

 

B. Children’s Information. Best Life Entertainment, LLC. does not offer any Services to its clients specifically geared towards children. In accordance with COPPA, Best Life Entertainment, LLC. does not knowingly collect or store any personal information about children under the age of 13.

 

C. Information Collected From You Automatically. Best Life Entertainment, LLC. uses various Internet technologies to manage and track use of the Best Life Entertainment, LLC. Services. Non-personal information that we collect using these technologies may be combined with the personal information that you may voluntarily provide us when using certain specific services.

  • Device Information: We may collect non-personal information about the computer, mobile device, or other device you use to access the Best Life Entertainment, LLC. Services, such as your computer’s unique IP address, geolocation information, unique device identifiers, browser type, browser language and other transactional information. 

  • Cookies, Beacons, Local Storage and Other Similar Technologies: Best Life Entertainment, LLC. uses “cookies,” Web beacons, HTML5 local storage, and other similar technologies. These technologies allow us to manage access to and use of the Best Life Entertainment, LLC. Services, recognize users and provide personalization, and help us to understand how users engaged with the Best Life Entertainment, LLC. Services. You will not be able to access certain areas of our websites if your computer does not accept cookies from us. We do not respond to browser-based “do not track” signals. 

  • Analytics Technologies: We have engaged with a third-party service called Google Analytics to provide us information, reports, and analysis about the usage, browsing patterns of users of the Best Life Entertainment, LLC. Services. Google Analytics tracks and analyzes non-personally identifiable usage and volume statistical information from our visitors and customers on our websites. All data collected by Google Analytics on our behalf is owned and used by us. For more information about how Google Analytics collects data, please read their privacy policy at https://policies.google.com/privacy?hl=en . 

  • Location Information: Some of our mobile applications can deliver content based on your current location if you choose to enable that feature of the app. If you enable the location-based feature, your current location will be stored locally on your device, which will then be used by the app. If you elect to have a location-based search saved to your history, we will store that information on our servers. If you do not enable the location-based service, or if an app does not have that feature, the app will not transmit to us, and we will not collect or store location information. 

  • Email Tracking Pixels: Best Life Entertainment, LLC. may use a function in HTML emails to track which users open emails and which links they click.  

  • Ads Within Our Apps: The ads you see may be targeted to you based on your current GPS location, proximity of your device to an active beacon or low-energy blue-tooth transmitter, your device’s IP address or ZIP code, and user provided location information such as seat location. Some mobile applications promoted through the Best Life Entertainment, LLC. Services may be links to third-party services. Such services shall be governed by their own privacy policy. 

 

D. Information Collected by Third Parties Some of the services and advertisements included in the Best Life Entertainment, LLC. Services, including on the websites we create and maintain for our clients and within our mobile apps, are delivered or served by third-party companies. These companies may place or recognize cookies, Web beacons, or other technology to track certain non-personal information about our website users. For example, an advertiser may place or recognize a unique cookie on your browser to collect certain information about your use of the Best Life Entertainment, LLC. Services. In many cases, this information could be used to show you ads on other websites based on your interests.

 

We do not have access to, nor control over, advertisers’ or service providers’ use of cookies or other tracking technologies or how they may be used. Your access to Best Life Entertainment, LLC. websites should not be affected if you do not accept cookies served by third parties. Some of the ad servers and ad networks may be members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. If you opt out of receiving targeted ads from ad servers and ad networks on our websites, you will continue to receive advertising and promotional messages, but they will not be customized or personalized to you based on your use of our websites and/or third party websites.

 

If you would like more information about advertisers’ use of tracking technologies and your option to not accept these cookies, you can go to www.networkadvertising.org. If you would like to learn more about how interest-based information is collected, whether the companies we use are part of an industry network regarding behavioral advertising or about your choices regarding the use of your information, you can go to www.aboutads.info.

 

2. HOW WE USE INFORMATION

Best Life Entertainment, LLC. uses the data we collect from you for the following purposes:

  • Most importantly, we use the information collected from our users to provide you with the products or services you voluntarily signed up for, such as: 

    • Enabling you to participate in features such as surveys or contests 

    • Providing you with electronic newsletters or text messages containing special offers or promotional materials 

    • Customizing the content you see when visiting a Best Life Entertainment, LLC. website 

    • Other purposes Best Life Entertainment, LLC. disclosed to you when we requested you provide us with or allow us access to your information.  

 

In addition, Best Life Entertainment, LLC. uses the information you provide to improve the Services we offer, enhance the experience users have using our Services, and to communicate with users in case of any issues.

  • Statistical Analysis: We perform statistical, demographic and marketing analyses of users of the Best Life Entertainment, LLC. Services and their subscribing and purchasing patterns for product development purposes and to generally inform advertisers about the nature of our subscriber base. We use this information for analysis purposes, including analysis to improve customer relationships. 

  • Relevant Advertising: We may use demographic and preference information to allow advertising on the Best Life Entertainment, LLC. Services to be targeted to the users for whom they are most pertinent. This means users see advertising that is most likely to interest them, and advertisers send their messages to people who are most likely to be receptive, improving both the viewer’s experience and the effectiveness of the ads. We disclose information to third parties only in aggregate or de-identified form. 

 

Credit Card Data: Best Life Entertainment, LLC. does not store any of your credit card data on our servers. 

 

3. WHO YOUR INFORMATION IS SHARED WITH

Best Life Entertainment, LLC. neither rents nor sells your personally identifiable information to anyone. We share your personal information only as provided herein or with your consent, to the entities described below for the following purposes:

  • Affiliates/Clients: We may share your information with those clients whose sites or mobile apps you digitally visited. 

 

We may disclose your personal information to Best Life Entertainment, LLC. Corporate family members, who may use it to:

o Provide collaborative content and services (like registration, transactions, and customer support)

o Provide you with personalized advertising

o Other uses of this data, in accordance with their terms and policies.

 

Additionally, in the future, we may sell, buy, merge or partner with other companies or businesses. In such transactions, we may include your information among the transferred assets.

 

  • Law Enforcement: We may disclose personal information if we are required to do so by law or we have a good faith belief that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the Best Life Entertainment, LLC. Services; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

  • Participation: When you participate in a contest, sweepstakes, or promotion, the information you provide may be shared with a third-party sponsor of the contest, sweepstakes, or promotion. You will be notified how your information is shared when you sign up for the contest, sweepstakes, or promotion. If you do not want any personal information shared with a third-party, you should not participate in the sweepstakes, contest or promotion.

  • Service Providers: We use other companies to help us provide the Best Life Entertainment, LLC. Services to you. As a result, these partner companies will have some of your information in their systems. Our partners are subject to contractual obligations governing data security and confidentiality consistent with this Privacy Policy and applicable laws. These service providers are restricted from using this data in any way other than to provide services for Best Life Entertainment, LLC., and they may not share, resell or use the data for their own direct marketing purposes.

 

These processing partners include:

-Web, Email, SMS Hosting Providers

- Cloud Infrastructure Providers

- Video Partners

- CRM Partners

- Advertising Partners

- Credit Card Processing

 

  • Aggregated Data: Best Life Entertainment, LLC. may disclose user information in an aggregated form as part of our marketing or analytical findings data that may be published. Such disclosure will never include personal information.

  • Links to Third Party Sites: The Best Life Entertainment, LLC. Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Once you access that website or other service, your information is governed by their privacy policies, not this one.

 

4. PROTECTING YOUR INFORMATION

To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, technical, and administrative controls to protect the information. Keep in mind, however, that no method of transmission over the Internet or method of electronic storage is 100% secure.

  • We use trusted TLS certificates for end to end encryption of all personal information that is submitted through a Best Life Entertainment, LLC. site

  • We use commercially reasonable physical and electronic procedures to safeguard the information we collect. For example, all passwords are encrypted and hashed.

  • We maintain PCI compliance for all credit card processing

 

5. CHOICES REGARDING YOUR PERSONAL INFORMATION

Control of Information: In most cases you can login to your Best Life Entertainment, LLC. Services account and update your account information and communication preferences.

  • For an Audio/Video streaming account you can login to your account and update your information and/or deactivate your account

  • For newsletter subscriptions you can click the “unsubscribe” link on the bottom of the communication

  • For SMS notifications you can reply “stop” which will end future notifications.

  • For any other requests you can email Best Life Entertainment, LLC. and we will contact you to discuss and handle your request to the best of our ability.

 

How long we keep your information: Following cancellation or deactivation of your account, Best Life Entertainment, LLC. may retain your information for a commercially reasonable amount of time for backup or audit purposes. Please contact us if you wish to delete your account.

 

Choices under EU law

If your Personal Information is subject to the protections offered by EU law, you may:

  • Access, correct, update or request deletion of your PERSONAL INFORMATION at any time by contacting us at hello@bestlifeentertainment.com or by writing to Best Life Entertainment, LLC., 3529 West LeMoyne Street
    Chicago IL 60651;

  • Object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information;

  • Withdraw your consent at any time if we have collected and process your personal information with your consent;

  • Complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including US and Canada) are available.)

To exercise any of these rights please contact us in accordance with the contact details set forth above. Please note that if you are not subject to EU law, these rights do not apply to you.

 

E. YOUR CALIFORNIA PRIVACY RIGHTS

Under the California “Shine The Light” law, California residents may opt-out of Best Life Entertainment, LLC. Sport’s disclosure of personal information to third parties for their direct marketing purposes. As detailed above, you may choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time by submitting a request in writing to Best Life Entertainment, LLC., 3529 West LeMoyne Street
Chicago IL 60651 or by emailing us at hello@bestlifeentertainment.com. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.